AAA Kartak Glass & Closet Privacy Policy

 

Privacy Policy

Effective Date: 11/1/2024

AAA Kartak Glass & Closet, Co. ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide through various communication channels, including SMS, email, our website, and written correspondence.

1. Information We Collect

We may collect and store the following types of information when you communicate with us:

  • Personal Information: Your name, phone number, email address, physical address, and any details you provide in messages, web forms, or correspondence.

  • Communication Content: The content of your SMS messages, emails, written correspondence, and web form submissions.

  • Website Interaction Information: Information provided through forms on our website (e.g., inquiries, feedback, or requests).

We do not collect sensitive information such as payment details or passwords unless explicitly required and securely transmitted.

2. How We Use Your Information

The information you provide is used for the following purposes:

  • To communicate with you and respond to inquiries or requests.

  • To facilitate business activities with customers, vendors, and team members.

  • To improve our services based on your feedback and interactions.

  • To send necessary updates or information about our services.

3. Information Sharing

Your privacy is a priority, and we will not sell, rent, or share your personal information with third parties, including your phone number and SMS information, except in the following limited circumstances:

  • Legal Compliance: When required by law, regulation, or legal process.

  • Protection of Rights: To protect the rights, property, or safety of our business, employees, or others.

  • Service Providers: When necessary to fulfill business obligations (e.g., working with trusted vendors or service providers), provided they are bound by strict confidentiality agreements to protect your information.

We explicitly assure you that your phone number and SMS information will not be shared, sold, or disclosed to third parties for any marketing, promotional, or data collecting purposes.

4. Security

We take reasonable steps to safeguard the personal information you share with us. This includes:

  • Secure transmission and storage of data from our website and email systems.

  • Restricted access to information only by authorized personnel.

  • Best practices for handling physical correspondence securely.

Please note that no communication method is completely secure. We recommend avoiding sharing sensitive or confidential information through email, SMS, or written correspondence.

5. Your Choices

You have control over how we communicate with you. Here are your options:

  • SMS: Reply "STOP" to opt out of receiving text messages. Reply "HELP" for more information on SMS.

  • Email: Follow the unsubscribe instructions included in our emails or contact us directly to update your preferences.

  • Web Forms: Choose not to submit forms or limit the information provided.

  • Written Correspondence: Let us know in writing if you prefer not to receive certain communications.

6. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Phone: 425-438-8000
Email: team@aaakartak.com
Website: Contact Us
Mailing Address: 2720 34th St, Everett, WA, 98201

We are committed to maintaining your trust and ensuring your privacy is protected. Thank you for choosing AAA Kartak Glass & Closet, Co.

Your new home awaits.